Servant Leadership Quentien

Servant Leadership

“Servant Leadership includes leaders who have taken up the responsibility to take personal care of a group of serious candidates for the advancement in devotional service.”

As a public administrator with more than 15 years of experience in health care services and public administration. However, I have a particular interest in the disability experience. Whenever the opportunity presents, I utilize my specialized experience to assist in varying capacities.

I have the privilege and responsibility of working with diverse groups of people with and without disabilities to facilitate programs and services and supporting advocacy for equal opportunity and civil or disability rights.

After all, I believe autonomy and identity are the heart and commonality of all cultural and social movements.

I think the cultural and social intersections are untapped opportunities to foster holistic approaches to interdependence and communication. This ideology derives from the concepts of globalization. Combining interpersonal communication and emotional intelligence to engage individuals via shared experiences; would undoubtedly cultivate social capital, in turn outputting greater access to resources.

I am not saying it is not being done, I merely affirming the significance of prioritizing the improvement of autonomy and identity in the workforce.

Quentien Servant Leadership

Servant Leadership as Chairman, Advisory Council for Employees with Disabilities (ACED)

I was the chairperson for of the Illinois Chapter of the Advisory Council for Employees with Disabilities (ACED) from September 2014 until October 2015. ACED is an advisory council that provides on-going advocacy for SSA employees with disabilities who desire to succeed in the workplace within the Chicago Region through career development, education, training, and experience.

  • December 2014: I planned, organized, and facilitated a “Disability Transportation Services Awareness and Efficiency” seminar
  • Successfully secured a special guest speaker from the Illinois Regional Transportation Authority (RTA) who spoke at the “Disability Transportation Services Awareness and Efficiency” seminar
  • Created ACED marketing and promotional materials (printed and electronic) for membership drives, health awareness expos, and continuing professional education opportunities within the Chicago Metropolitan area

Knowledge of Applicable Policy, Laws, Rules and Regulations

To improve my knowledge of federal legislation pertinent to equal opportunity, in 2013, I completed the leadership and management certificate in Non-Profit and Disability Organizations from the University of Illinois at Chicago’s Department of disability and human development with a 3.5 GPA. My coursework included researching, analyzing, and evaluating affirmative action programs and policies and their compliance with government legislation such as (but not limited to):

  • Section 504 of the Rehabilitation Act of 1973 (Section 504);
  • Section 508 of the Rehabilitation Act of 1973 (Section 508);
  • Title VII of the Civil Rights Act of 1964
  • Title II of the Americans with Disabilities Act (ADA) of 1990;
  • Section 1557 of the Patient Protection and Affordable Care Act (ACA)

I had the privileged with the responsibility to work with diverse groups of people with disabilities and without disabilities to advocate for disability rights and equal opportunity.

Quality Assurance

In addition to Servant Leadership as the ACED chairperson, I have considerable experience in quantitative and qualitative decision-making experience as a disability program Quality Analyst in the Social Security Administration’s Office of Budget, Finance, Quality, and Management (BFQM).

My expertise includes but is not limited to drafting investigative and deficiency reports, and deducting material facts pertinent to the adjudication of social insurance benefits claims. I regularly correspond with disability adjudicators, doctors, Vocational Experts, Administrative Law Judges, and attorney across the country and surrounding territories.

Until then, it’s my pleasure to become the change I aspire tomorrow, today! If you share a similar passion, career drive, and interest in the community, equal opportunity, or servitude leadership, please contact me.

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